Refund and Returns Policy
Overview
Contact us at phantomcat.customerservice@gmail.com for any issue related to refunds and returns.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund.
Shipping Returns
Please return your product to the address provided in the email we sent in response to your refund enquiry.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Only regular priced items may be refunded. Sale items cannot be refunded.